Frequently Asked Questions

Be rest assured that everything on our website is genuine/authentic products and carries original manufacturers' warranty.

We constantly source brand name items at a low price, when we do find deals, we usually buy in bulk so we can offer them to our customers for a huge discount from retail stores. Our items sell out very fast and we may not be able to restock the same items, if you find something you like, get them while it is still in stock.

We usually post new items weekly, so check back often as our offers change each week.

Once you have placed an order, you can check its status at any time. Orders are grouped into one of two categories: 1) shipped or 2) unshipped/partially shipped. It is sometimes possible to make last-minute changes to unshipped orders. These changes will require assistance from customer service.You may simply email us, sales@bonafideluxury.com, and you will get an response within 5 hours during business hours.

Yes, it may be done but it's evaluated case by case and each international orders will be paid by wire transfer only, we reserve the right to refuse any order.